FAQs

Q: What is Mr Cheeky’s Hats?
A: Mr Cheeky’s Hats is a snapback and fitted hat business established officially in January 2012. We aim to expand the business selling other products and services in the near future. Previous years, hats have been sold in college and on holidays but the demand have risen so I decided to turn it into a proper business.

Q: Are these hats genuine?
A: Yes they are. Our suppliers are 100% trusted. At the moment we don’t specialise in TISA snapbacks as there are a substantial amount of “fakes” in the marketplace and this would ruin our reputation. Such website as tisasnapbacksale.com sell fake TISA hats and specialise in selling fake snapbacks.

Q: How long would they take to arrive?
A: Orders between Monday – Friday before 5:00pm will be dispatched on the same day. Orders after that time will be dispatched the next working day. Orders on Saturday before 11am will be dispatched the same day and after 11am on Saturday will be dispatched on Monday. Items will be sent via 1st Class Recorded Delivery. As soon as your item is dispatched, a confirmation email + tracking number and estimated delivery time will be sent to your email address.

Q: How can I trust my item will be delivered?
A: We aim to dispatch items as soon as possible creating less hassle situations and offering a peaceful transaction. If there is a problem with your delivery or item you can contact us using the Form page above hopefully sorting out your query. Alternatively, you can contact PayPal and open a dispute as they were the people who processed the transaction.

Q: Do you ship elsewhere than the UK alone?
A: Due to this business being fairly new and recent, we want to stick to shipping in the United Kingdom for the time being to avoid oversees transactions as they usually bare a pain in the neck. Experienced this from eBay!

Q: Why are the hats so cheap? There must be a catch!
A: Nope! No catch. We only generate a small amount of profit for each hat sold so it’s more of a bargain to you.

Q: Does this include free shipping?
A: Free shipping is for all items in the UK only. You don't need to buy a specific hat or a specific quantity to gain free shipping as it is included in your order.